TownTarget.com believes in helping its customers as far as possible, and has therefore a fair cancellation policy. Under this policy:
When you sign up for a 6 month or 12 month subscription you are bound by our mutually agreed upon contract. Your purchase is covered by our 30 day cancellation policy – you MUST make your cancellation request in writing and emailed to us by the first of the month for the following month’s billing. You can ONLY cancel your subscription in the final month of the agreed upon initial term. When you signed up for a subscription you were sent an activation email which contained an encrypted link to start listing on TownTarget.com. That email also included links to our terms of service and agreed to the length of term for your subscription.
If you are, for any reason, not entirely happy with your purchase, we will discuss options to help you facilitate an enjoyable experience with TownTarget.com. Please contact your account manager to discuss further options. We develop and sell software that we use ourselves every day and have many satisfied customers worldwide, and our support is second to none. To request a refund, simply contact us via your account manager or at firstname.lastname@example.org with your company name, full name, phone number, email address, and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as a request made within the middle of the subscription month. You must notify us 30 days before the end of your agreement.